Mike Franke
UX MANAGER
Making experiences easier for people, especially when it comes to technology.
To me, almost any problem can be solved with empathy, communication, and collaboration.
I've worked with -
Red Hat, Novo Nordisk, GSK, Merck, Marvel, Showtime, The US Army, and MTV.
Simplifying healthcare
Users were dropping off and not completing a critical insurance lookup for a large, global Pharma company. A re-design led to a 96% Completion Rate.
HELP! We're losing users, metrics and money!
A multinational medical technology company was losing users and data with their app. We dove into the "why" and came up with a plan to increase engagement.
Information Architecture for a content-heavy site
Providing a better user experience for a mental health website
Passion Project - Helping feed the community
A cross-platform experience to help provide food assistance to children.
Video Work
Video editing and motion graphics have been a great UX superpower for me
Published Article - "How to improve UX by removing yourself"
Sharing my UX experiences on Medium's Bootcamp platform
