Most AI strategy lives in decks.
Mine lives in production.
15+ years in enterprise software and healthcare. I lead UX teams at Red Hat for platform, security, and AI products, and I led the work that made daily AI use the norm in Red Hat's UX org, without mandates.
Three problems I solve.
From adoption playbooks to AI-first developer workflows
I led the work that made daily AI use the norm in Red Hat's UX org within a year, without mandates. I'm the only UX member of the engineering group shaping how Red Hat builds software with AI, and I own our open source AI toolkit.
Governance · Software Delivery · Agentic WorkflowsEnterprise platforms where AI failures cost millions
RHEL and Edge are where we prove that AI-enabled workflows work for real operators and admins. I connect AI strategy to user outcomes on complex platforms, making sure automation enhances human decision-making instead of replacing it.
RHEL · Edge · Human-Centered AITeams that deliver outcomes, not just designs
Three promotions in five years at MicroMass. Associate to Manager in two years at Red Hat. I hire, develop, and retain people who ship. My teams grow revenue, influence product direction, and earn cross-functional trust.
Hiring · Coaching · OutcomesI lead UX teams at Red Hat and serve on its UX leadership team. I'm product owner of ai-helpers, an open source AI toolkit that covers discovery through code review.
Selected work.
Two launches in 90 days
A joint IBM and Red Hat security program of 100+ people. I wrote the UX staffing plan and built the team as it scaled. The team designed the Lightwell Network and Clearinghouse experiences.
Shipped on time for Red Hat Summit
A principal designer led; a designer and UX developer built the catalog with shared AI skills. It's live at images.redhat.com.
65 AI skills in 3 months
My team built UX skills once and brought them to every engineering team's AI process. I'm product owner of the public repo, ai-helpers.
30% Revenue Growth in 4 Months
Introduced UX prototyping workflows on the Novo Nordisk account that increased delivery velocity, improved developer collaboration, and generated new business referrals from stakeholder trust.
Numbers that hold up.
Colleagues, in their words.
Mike has been an exceptional partner and collaborative leader as the UXD team manager. He consistently fosters strong cross-functional relationships, values open dialogue, and builds meaningful connections that go beyond day-to-day work. His leadership has been instrumental in ensuring successful collaboration between teams, and his partnership approach has significantly contributed to the team's achievements.
Mike, you've been a tremendous partner in our efforts on AI enablement this year. This has taken a lot of energy and stamina and you've done it with enthusiasm and grace.
Mike, I want to personally acknowledge and thank you for your leadership in driving the AI initiatives for our team. I particularly appreciate your genuine curiosity, which sets the necessary foundation for learning what truly works and what challenges we face. Your openness enabled us to start critical discussions about how UXD can strategically benefit from integrating AI into our daily workflow.