Case Study - HELP! We're losing users, metrics and money!
A Fortune 500 Company was losing users and more importantly, data, with their app. This was impacting revenue. We dove into the "why" and came up with a plan to increase engagement.
Case Study - Getting completion rates to 96%
Users were dropping off and not completing a critical insurance lookup for a global Pharmaceutical Company. By understanding the current workflow and its pain points, we increased our Completion Rate to 96%.
Case Study - Our site doesn't work on mobile?!
Our client had an unresponsively-designed website (didn't work on mobile). We improved "Choices in Recovery” into a trusted resource for mental health.
Case Study - Nostalgia is a powerful driver
I took an old client, NECA (National Entertainment Collectibles Association), and used Personas, Market Research and UX Analysis to reimagine their website in order to drive more business.
Other Work
A few more surprises in here...