AI Strategy · Software Delivery Transformation · UX Leadership · Enterprise

Most AI strategy lives in decks.
Mine lives in production.

15+ years in enterprise software, healthcare, and product orgs. I built the playbook that took a 150-person design org from zero AI adoption to 100% daily usage in under a year. Now I'm defining AI-first software delivery workflows on a VP-led cross-functional tiger team. I bridge AI strategy and human-centered thinking so orgs can ship AI that actually works.

0→100%
Org AI Adoption
15+
Years in Enterprise Software
2025
Red Hat AI Excellence Award
Mike Franke, UX Manager and AI Strategy Leader at Red Hat
Mike Franke
UX Manager · Red Hat
Recognized by
RH
Red Hat AI Excellence Award 2025
Recognized across all of Product Engineering for building the AI governance, adoption, and training systems that enabled org-wide daily usage
🏆
MM&M Top 40 Under 40
Earlier career · Healthcare Marketing & Media
Red Hat · 4+ Years
RHEL · Edge · AI Strategy
💊
Novo Nordisk · GSK · J&J
Enterprise pharma clients
Company-Wide Figma AI Rollout
Built VP business case · Q1 2026
01 — What I Do

Three problems I solve.

AI Strategy & Software Delivery Transformation

From adoption playbooks to AI-first developer workflows

I took Red Hat's 150-person UX org from no AI tooling to 100% daily usage in under a year. Now I'm defining AI-first software delivery workflows across engineering, design, and product. I build the governance, run the pilots, and create the cross-functional alignment that makes AI adoption stick.

Governance · Software Delivery · Agentic Workflows
Where AI Meets Real Users

Enterprise platforms where AI failures cost millions

RHEL and Edge are where we prove that AI-enabled workflows work for real operators and admins. I connect AI strategy to user outcomes on complex platforms, making sure automation enhances human decision-making instead of replacing it.

RHEL · Edge · Human-Centered AI
Building High-Performance Teams

Teams that deliver outcomes, not just designs

Three promotions in five years at MicroMass. Associate to Manager in two years at Red Hat. I hire, develop, and retain people who ship. My teams grow revenue, influence product direction, and earn cross-functional trust.

Hiring · Coaching · Outcomes
Current

Defining AI-first software delivery workflows on a cross-functional tiger team within Red Hat's Unified Intelligence Engineering org. The goal: a repeatable framework for how AI transforms every stage of the software development lifecycle.

02 — Featured Work

Selected case studies.

💊
Pharma UX · MicroMass

30% Revenue Growth in 4 Months

Introduced UX prototyping workflows on the Novo Nordisk account that increased delivery velocity, improved developer collaboration, and generated new business referrals from stakeholder trust.

Company-Wide Rollout · Red Hat

Figma AI: Pilot to Full Deployment

Ran the end-to-end Figma AI pilot at Red Hat. Negotiated a sandbox, curated the pilot group, synthesized real usage data into the VP recommendation that got Figma AI turned on for all of Red Hat in Q1 2026.

03 — Impact

Numbers that hold up.

150+
Person Org AI-Enabled
Zero to 100% daily usage in under 12 months at Red Hat
30%
Account Revenue Growth
Grew Novo Nordisk in 4 months through UX-led velocity gains
1st
AI Governance Path at Red Hat
Created the reusable playbook every team after now follows
What Others Say

Colleagues, in their words.

"

Mike has been an exceptional partner and collaborative leader as the UXD team manager. He consistently fosters strong cross-functional relationships, values open dialogue, and builds meaningful connections that go beyond day-to-day work. His leadership has been instrumental in ensuring successful collaboration between teams, and his partnership approach has significantly contributed to the team's achievements.

Amir Yogev
Software Engineering Manager · Cross-functional partner on RHEL
"

Mike, you've been a tremendous partner in our efforts on AI enablement this year. This has taken a lot of energy and stamina and you've done it with enthusiasm and grace.

Jeremy Perry
Sr. UX Manager · AI Adoption Initiative
"

Mike, I want to personally acknowledge and thank you for your leadership in driving the AI initiatives for our team. I particularly appreciate your genuine curiosity, which sets the necessary foundation for learning what truly works and what challenges we face. Your openness enabled us to start critical discussions about how UXD can strategically benefit from integrating AI into our daily workflow.

Shiran Hirshberg
Sr. UX Designer · AI Workflow Pilot Team
Building AI-first workflows for your org?
I'd rather have a conversation
than send a deck.
Let's talk about where AI fits your software delivery and where I might help.
📍 Raleigh, NC · Remote friendly